Can I change my shipping address?

If you would like to change your address please get in touch ASAP. Generally, we can change the shipping addresses of unshipped orders.

If your order has already shipped we cannot change your shipping address. But the good news is that you can redirect your order through CourierPost's Parcel Redirect service. (Yes, it's free and you can redirect to an address that's within 75km of the original one.)

Click here to go to NZ Post's Receiving your parcels - Parcel Leave/Parcel Redirect/Delivery Instructions page.